FAQs

Hospitality Unites is an initiative of Fine Food Australia dedicated to uniting and supporting the hospitality industry. Delivering connections, conversations, and meaningful business advice and education for whatever stage of recovery your business may be in across the country.

HU was born out of industry need during a challenging two years, launching originally as a digital hub, into a Virtual Summit in 2021.

We follow advice from the State Government and operate under our venue protocols for our attendance guidelines. For the most current information regarding vaccination status and entry to the venue, please read the MCEC VenueSafe Plan here.

Should the Government or venue guidelines change around health advice and vaccination status, we will continue to operate and follow the recommended guidelines. We advise visitors to check the guidelines prior to attending.

We also recommend that visitors regularly check VIC Health and Australian Department of Health websites for the most up to date public health advice.

Irrespective of the current situation and for the foreseeable future, we will continue our duty of care to all our attendees and customers and will continue to implement the additional health and safety and cleaning measures at all of our events.

Hospitality Unites is a trade only event for professionals working in foodservice & hospitality, and suppliers to those sectors:

1. Restaurants
2. Cafes/Tea Rooms
3. Catering
4. Clubs/Bars/Venues
5. Hotels/Pubs & Accommodation
6. Fast Food/Quick Service
7. Educational Facilities/Canteens
8. Pizzerias
9. Health Care & Aged Care
10. Independent Takeaways

To catch up on a missed session or to re-watch your favourite discussion, head to our recordings here.

Students enrolled at a tertiary level or registered apprentices may attend the show if they have the appropriate student identity card. All students will need to register online. Primary and Secondary school students will not be admitted, regardless of any courses they are studying.

Students must be mindful that Hospitality Unites is a business event.

As this is a business event for those people working in the industry, we ask visitors not to bring anyone under the age of 15 to the show. The exception is infants under one year old that cannot be separated from their primary caregiver. If you bring an infant we strongly recommend that you carry them in a baby harness due to crowds (strictly no prams or shopping trolleys allowed at the show). This applies to the children of both visitors and exhibitors.

Under no circumstances are any children permitted into the exhibition halls during Move In and Move Out of the show.

This is a scam and you should ignore them. Hospitality Unites operates under strict data privacy laws, and we do not share our visitor or any other internal data with unauthorised third parties.

Any communication you may receive offering you to rent/buy or download our visitor or exhibitor contacts is a scam and should be deleted. We are currently exploring legal avenues to shut down these practices.